4 ms·
The Paypal dispute system is a joke. I had a simliar experience with a $300 laptop. The condition it came in was NOT as described. I tried to get the seller to
by mrchess 14y ago
The Paypal dispute system is a joke. I had a simliar experience with a $300 laptop. The condition it came in was NOT as described. I tried to get the seller to refund, but he just ignored my messages. Unable to contact the seller, I opened a dispute case and I took photos, documented the entire thing, and even did the dispute message system (and the seller didn't respond once to my complaints within the dispute system).
After 3? weeks of no response, I clicked escalate button to firm up the dispute and push it to Paypal so they could decide. I thought I had a clear cut case -- photos, documentation, 21 days of seller not even trying to defend himself.
Seller, upon getting the final warning, finally replied with a message along the lines of "I offered a refund but buyer never contacted me" with no proof... and Paypal voted in his favor.
Fuck Paypal.
- danielweber 14y agoDoes Paypal have a messaging system like eBay? Whenever I've had an eBay dispute (rare), I always communicate using their messaging system so they can see exactly what we are saying to each other.
- mrchess 14y agoYeah. When I referred "Dispute Center" above, all the messages took place inside Paypal's internal dipsute center messaging system.