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"Item not as described" is the secret passphrase. Seller has absolutely no recourse. I've never tried it as a buyer, but as a seller it's been 100% effective
by jakejake 14y ago
"Item not as described" is the secret passphrase. Seller has absolutely no recourse. I've never tried it as a buyer, but as a seller it's been 100% effective in the scammer getting their money back from me.
- pdonis 14y agoWhat I don't understand is why using this passphrase doesn't obligate the buyer to return the item.
- encoderer 14y agoTHIS. Except, I suppose, how do you validate THAT? If I'm the seller, and you send me back an empty box or an old iPhone 3GS, what do I do then?
- lifeformed 14y agoJust also tell them, "Item not as described".
- stavrianos 14y agoItem not as not as described
- danielweber 14y agoI had an issue, as a buyer, very recently. The item was not as described. I was frankly flabbergasted how quickly and decisively eBay worked in my direction. A little too quickly. (There were issues with my purchase that could have been fixed with a partial refund, but instead I got everything back, while I still have the item. I actually feel a little bad about it, like I don't want to use eBay again, even though they probably think they made me happy.)
- jakejake 14y agoExactly. It doesn't make sense unless eBay just considers all sellers to be high volume resellers who write off small item losses as part of doing business.
- danielweber 14y agoIf they actually had to devote much resources to investigate our claim, they would probably lose money on the transaction. But, really, it's okay to lose money on some transactions, especially if you reduce buyer/seller stress on other transactions.