Unfortunately, buyer protection is just as bad! I recently bought an item on Ebay from an Ebay shop in China and paid extra for EMS shipping because I needed i

Unfortunately, buyer protection is just as bad! I recently bought an item on Ebay from an Ebay shop in China and paid extra for EMS shipping because I needed it fairly quickly (less than 2 weeks). The seller sent using a non-EMS method that barely got to my door in time, and it was the wrong item completely! When escalated to Ebay, they would only refund the item and original shipping fee and only if I sent back the item and paid for my own shipping to send it back. I later learned that the seller was out of stock for the item, and figure that they must have sent the wrong item purposefully (since you're not supposed to be selling something you don't actually have). But there's no way to actually contact Ebay support, so there was nothing I could do. Really going to avoid Ebay from now on because of that poor experience. No protection on any side.