3 ms·

Because staffing can/has be/been reduced since they made it possible for people to print their own labels. They aren't interested in making the queues faster.

• mhb 4mo ago
  Uh, the queues at the post office have never exactly been fast.
• jen20 4mo ago
  Unless they're rebuilt the post office (they haven't, unless they went with "70s retro" as the design aesthetic!), every counter is normally manned.