I intended for the entire sentence to be in terms of the thinking of top leadership. And to gloss over how that improvement would actually happen. (Not knowin

I intended for the entire sentence to be in terms of the thinking of top leadership. And to gloss over how that improvement would actually happen. (Not knowing what they've currently done and want to do, but for example, guessing: probably in partnership with vendors, consultants, etc., iterative and experimental process and tools improvements, and involving a variety of approaches and refinements.)