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Did they need to give them all of this? customer names, phone numbers, email addresses, physical addresses, support case data, sales-related data.
by khurs 4mo ago
Did they need to give them all of this?
customer names,
phone numbers,
email addresses,
physical addresses,
support case data,
sales-related data.
- secabeen 4mo agoGenerally yes, if you want to use a Customer Relationship Management system like Salesforce. Customer names, contact information, and info about what they bought from you is table stakes data for CRM is it not?
- TZubiri 4mo agoIf you are selling B2B or high ticket items, sure. But these are customers of a security product. It's as silly as running the names of mcdonalds customers through an AI to find hidden sales insights