4 ms·

If my history with Apple support is any guide, good luck. My first Macbook Pro: - Laptop starts dying hard with >20% battery remaining 16 weeks or so after pur

If my history with Apple support is any guide, good luck. My first Macbook Pro: - Laptop starts dying hard with >20% battery remaining 16 weeks or so after purchase - Get a replacement battery free due to recall - Replacement battery has same problem, turns out the replacement batteries have also been recalled! Lucky me. - Get a third replacement battery - Third replacement battery has the exact same problem. Contact Apple for warranty replacement. - Apple's classy solution: tough shit. All the replacement batteries only have a 90-day warranty. This of course is a replacement for a battery which has a problem where failure occurs around 120 days.

kamjam 14y ago
I like how you start off by saying "My first Macbook Pro", which implies you have purchased more since this initial issue?
- mullingitover 14y ago
  What can I say? They're the worst laptops, except for all the others. Seriously though, the second one has been a champion and I've used it for four years straight without a hiccup. It's a wash--I don't recommend Apple hardware for everyone, but I still prefer it myself.
  - kamjam 14y ago
    Wow. I would have dumped it and never used them again. I was having a bit of a "debate" with a friend of mine who bought the new MBP a few months ago. We are both C# developers so we have no real use of the Mac features, and he was running Windows 8 in VM. His laptop cost over 3 times more than my Dell XPS, which granted is thicker and the screen is not as high res etc, all features which I did not care about to be honest. His argument was that Mac had very good hardware and would last several years. Sure, but in that same time period if my laptop broke, I could afford to buy another 2 more and still be even... MBP is a bloody nice piece of kit though! :)
    - mullingitover 14y ago
      Here's what make the cost easy for me to deal with: resale value. A two year old Mac will easily fetch 75% of its retail price. Paying 25% of retail price for two years of use is pretty reasonable.
      - kamjam 14y ago
        That's true. I just can't justify the high price when I won't use the features, especially since by that stage things in my possession are pretty broken :-p

kamjam 14y ago

I like how you start off by saying "My first Macbook Pro", which implies you have purchased more since this initial issue?

mullingitover 14y ago
What can I say? They're the worst laptops, except for all the others. Seriously though, the second one has been a champion and I've used it for four years straight without a hiccup. It's a wash--I don't recommend Apple hardware for everyone, but I still prefer it myself.
- kamjam 14y ago
  Wow. I would have dumped it and never used them again. I was having a bit of a "debate" with a friend of mine who bought the new MBP a few months ago. We are both C# developers so we have no real use of the Mac features, and he was running Windows 8 in VM. His laptop cost over 3 times more than my Dell XPS, which granted is thicker and the screen is not as high res etc, all features which I did not care about to be honest. His argument was that Mac had very good hardware and would last several years. Sure, but in that same time period if my laptop broke, I could afford to buy another 2 more and still be even... MBP is a bloody nice piece of kit though! :)
  - mullingitover 14y ago
    Here's what make the cost easy for me to deal with: resale value. A two year old Mac will easily fetch 75% of its retail price. Paying 25% of retail price for two years of use is pretty reasonable.
    - kamjam 14y ago
      That's true. I just can't justify the high price when I won't use the features, especially since by that stage things in my possession are pretty broken :-p