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I think years and years of people focusing on the tiny percentage of people who are wrongly accused by the googleplex is what set me off. Everyone knows. It's

by chimi 14y ago

I think years and years of people focusing on the tiny percentage of people who are wrongly accused by the googleplex is what set me off. Everyone knows. It's boring. Get over it. It's exactly the way it is supposed to be and there is no better way. All the proposals to get a human involved slow everything down and Google would never have gotten to where they are if they had people wasting their time on every case that cried about being an exception to the rule -- especially since even those who cry about being the exception really aren't the exception. It's a waste of time and these blog posts are a waste of time and here I am wasting more time.

jonknee 14y ago
> Everyone knows. It's boring. Get over it. It's exactly the way it is supposed to be an there is no better way. All the proposals to get a human involved slow everything down and Google would never have gotten to where they are if they had people wasting their time on every case that cried about being an exception to the rule -- especially since even those who cry about being the exception really aren't the exception. There is a better way, but it's against Google's ethos to not use engineering to solve a problem. That itself is the problem this thread is speaking to. Algorithms are great, except when they're not. Most companies have a way to deal with that, but Google makes it a point of pride to not. Other fraud systems are not completely controlled by an algorithm. Imagine if Visa banned you from ever being able to accept Visa without an appeals process or even providing any information about what you did wrong? If Visa detects a pattern of fraud they open an investigation and the merchant is a part of this process. It's slow and expensive, but also necessary and has not prevented credit card companies to operate at huge scale.

by chimi 14y ago

jonknee 14y ago

> Everyone knows. It's boring. Get over it. It's exactly the way it is supposed to be an there is no better way. All the proposals to get a human involved slow everything down and Google would never have gotten to where they are if they had people wasting their time on every case that cried about being an exception to the rule -- especially since even those who cry about being the exception really aren't the exception. There is a better way, but it's against Google's ethos to not use engineering to solve a problem. That itself is the problem this thread is speaking to. Algorithms are great, except when they're not. Most companies have a way to deal with that, but Google makes it a point of pride to not. Other fraud systems are not completely controlled by an algorithm. Imagine if Visa banned you from ever being able to accept Visa without an appeals process or even providing any information about what you did wrong? If Visa detects a pattern of fraud they open an investigation and the merchant is a part of this process. It's slow and expensive, but also necessary and has not prevented credit card companies to operate at huge scale.