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> Today, 65% of our product team’s code is created by our internal version of Claude Tag. Given the reliability and general product quality of the Anthropic pr

> Today, 65% of our product team’s code is created by our internal version of Claude Tag. Given the reliability and general product quality of the Anthropic product team's code, this doesn't sound like a selling point.

pelf 4mo ago
I was going say the same thing. Today someone must have slacked `@claude can you bring the API down for a couple of hours?`
ruszki 4mo ago
And this is their circular reasoning of their valuation. “See, here is our company made to worth X by our product, because it can make a company worth X.” And yet, the product made something really unreliable. And nobody bats an eye on the market. But hey, SpaceX successfully sold that they would generate 30 trillion dollars of revenue.
- jhrmnn 4mo ago
  Reliability is one property of a product. And it’s quantitative, not qualitative, so it all comes down to trade-offs
NewsaHackO 4mo ago
How are Anthropic's production applications poor quality? Other than memory use (which unfortunately is the industry standard nowadays) Claude Code is pretty solid.
- Insanity 4mo ago
  Literally on the HN homepage today: https://news.ycombinator.com/item?id=48645386 https://news.ycombinator.com/item?id=48645386
- MeetingsBrowser 4mo ago
  Claude code is by far the buggiest piece of software I interact with, If the underlying model weren’t so good, I would never opt to use it. It takes multiple seconds to launch, random lines disappear in the scroll back, it’s internal state gets messed up causing the TUI to show duplicate and/or offset lines, and it frequently causes some kind of GPU buffer corruption causing the entire terminal env to show garbage.
  - NewsaHackO 4mo ago
    >It takes multiple seconds to launch, Yes, this is the ubiquitous memory issue that I mentioned. Unfortunately, it is now the baseline in all modern apps. >random lines disappear in the scroll back, it’s internal state gets messed up causing the TUI to show duplicate and/or offset lines, I haven't seen this issue, other than when I am using a shell that is bugged and does it with all TUI/console programs (usually a virtualized shell which I resized). Do you have a reproducible example of this?
    - wolttam 4mo ago
      Baseline for “modern” apps, what? We’re talking about a terminal application here, there is definitely, most-assuredly ways to write something that does exactly what Claude Code does with a teeny fraction of the resource requirements. The trick is not bringing React into the terminal. (FWIW, I have a link to a TUI harness in my profile that uses 50MB of ram and about 1% CPU while streaming, even in giant contexts)
  - tills13 4mo ago
    +1. Claude Code shows that _even while the model is incredible_, you still need proper engineering discipline to ship stable (and good) software.
- nijave 4mo ago
  Their "safety" system that arbitrarily flags things. Tons of examples of innocuous strings setting it off and sometimes with financial impact like the OpenClaw/hermes thing (just having the word "hermes" would insta deplete your quota and start charging you API rates in extra usage)
  - theshrike79 4mo ago
    The hermes trigger was a bug and they fixed it in a few hours. But bad news carries far and wide.
    - nijave 4mo ago
      I read the Github issue. They also initially refused a refund until the whole thing blew up Here's another one https://github.com/anthropics/claude-code/issues/52809 https://github.com/anthropics/claude-code/issues/52809 It's definitely not an isolated incident
- verdverm 4mo ago
  Their product features are a venn diagram, so depending on the tool you use, you may or may not have access to a "Claude" feature i.e. - design is only available in web - cowork is only available in desktop, sharing projects only works in chat, not cowork, which is arguably the more valuable place to have that feature (re: multiplayer like tag). SSO only works if you type your email, the "login with google" button be damned, and only after you finish typing your email does the login button text change. - cli has a number of features only available there, with the cowork equivalent having a different name iirc If you admin/support other people using the breadth of tools, you will see more of the slop they sling
  - dbbk 4mo ago
    Dispatch... Remote Control... it's baffling
richardw 4mo ago
How much do you think it’s holding them back? Market share seems to be surviving the lack of quality vs the other players. Or possibly: they’re focusing where it matters?
- youknownothing 4mo ago
  It's surviving *for now*. This pace isn't sustainable, they know it, but they need to pretend until the IPO. That's when they'll start worrying about quality. The pace of feature creation is going to decrease the moment they float.
- nozzlegear 4mo ago
  Not germane to me whether it holds them back or not, I don't even use their products anymore. I'm just taking the piss, having a cheeky laugh at the expense of the company who brought us such breathless prose as "it’s a bit like selling nuclear weapons to North Korea" and "we are releasing a model that is too powerful for the public". Like okay Jan lmao, seems like the North Koreans take their uptime a little more seriously than the nuclear weapons developers at Anthropic.
- dgellow 4mo ago
  From the little I know from my interactions with their staff, it’s something Anthropic sees as critical. They are well aware their API isn’t reliable and that it is and will cause troubles

pelf 4mo ago

I was going say the same thing. Today someone must have slacked `@claude can you bring the API down for a couple of hours?`

ruszki 4mo ago

And this is their circular reasoning of their valuation. “See, here is our company made to worth X by our product, because it can make a company worth X.” And yet, the product made something really unreliable. And nobody bats an eye on the market. But hey, SpaceX successfully sold that they would generate 30 trillion dollars of revenue.

jhrmnn 4mo ago
Reliability is one property of a product. And it’s quantitative, not qualitative, so it all comes down to trade-offs

NewsaHackO 4mo ago

How are Anthropic's production applications poor quality? Other than memory use (which unfortunately is the industry standard nowadays) Claude Code is pretty solid.

Insanity 4mo ago
Literally on the HN homepage today: https://news.ycombinator.com/item?id=48645386 https://news.ycombinator.com/item?id=48645386
MeetingsBrowser 4mo ago
Claude code is by far the buggiest piece of software I interact with, If the underlying model weren’t so good, I would never opt to use it. It takes multiple seconds to launch, random lines disappear in the scroll back, it’s internal state gets messed up causing the TUI to show duplicate and/or offset lines, and it frequently causes some kind of GPU buffer corruption causing the entire terminal env to show garbage.
- NewsaHackO 4mo ago
  >It takes multiple seconds to launch, Yes, this is the ubiquitous memory issue that I mentioned. Unfortunately, it is now the baseline in all modern apps. >random lines disappear in the scroll back, it’s internal state gets messed up causing the TUI to show duplicate and/or offset lines, I haven't seen this issue, other than when I am using a shell that is bugged and does it with all TUI/console programs (usually a virtualized shell which I resized). Do you have a reproducible example of this?
  - wolttam 4mo ago
    Baseline for “modern” apps, what? We’re talking about a terminal application here, there is definitely, most-assuredly ways to write something that does exactly what Claude Code does with a teeny fraction of the resource requirements. The trick is not bringing React into the terminal. (FWIW, I have a link to a TUI harness in my profile that uses 50MB of ram and about 1% CPU while streaming, even in giant contexts)
- tills13 4mo ago
  +1. Claude Code shows that _even while the model is incredible_, you still need proper engineering discipline to ship stable (and good) software.
nijave 4mo ago
Their "safety" system that arbitrarily flags things. Tons of examples of innocuous strings setting it off and sometimes with financial impact like the OpenClaw/hermes thing (just having the word "hermes" would insta deplete your quota and start charging you API rates in extra usage)
- theshrike79 4mo ago
  The hermes trigger was a bug and they fixed it in a few hours. But bad news carries far and wide.
  - nijave 4mo ago
    I read the Github issue. They also initially refused a refund until the whole thing blew up Here's another one https://github.com/anthropics/claude-code/issues/52809 https://github.com/anthropics/claude-code/issues/52809 It's definitely not an isolated incident
verdverm 4mo ago
Their product features are a venn diagram, so depending on the tool you use, you may or may not have access to a "Claude" feature i.e. - design is only available in web - cowork is only available in desktop, sharing projects only works in chat, not cowork, which is arguably the more valuable place to have that feature (re: multiplayer like tag). SSO only works if you type your email, the "login with google" button be damned, and only after you finish typing your email does the login button text change. - cli has a number of features only available there, with the cowork equivalent having a different name iirc If you admin/support other people using the breadth of tools, you will see more of the slop they sling
- dbbk 4mo ago
  Dispatch... Remote Control... it's baffling

richardw 4mo ago

How much do you think it’s holding them back? Market share seems to be surviving the lack of quality vs the other players. Or possibly: they’re focusing where it matters?

youknownothing 4mo ago
It's surviving *for now*. This pace isn't sustainable, they know it, but they need to pretend until the IPO. That's when they'll start worrying about quality. The pace of feature creation is going to decrease the moment they float.
nozzlegear 4mo ago
Not germane to me whether it holds them back or not, I don't even use their products anymore. I'm just taking the piss, having a cheeky laugh at the expense of the company who brought us such breathless prose as "it’s a bit like selling nuclear weapons to North Korea" and "we are releasing a model that is too powerful for the public". Like okay Jan lmao, seems like the North Koreans take their uptime a little more seriously than the nuclear weapons developers at Anthropic.
dgellow 4mo ago
From the little I know from my interactions with their staff, it’s something Anthropic sees as critical. They are well aware their API isn’t reliable and that it is and will cause troubles