This isn't exactly about the article, but I think it's a little unfair to call this a "UPS Scam" (cf. domain name.) It's a customer-service slip-up, and they pr

This isn't exactly about the article, but I think it's a little unfair to call this a "UPS Scam" (cf. domain name.) It's a customer-service slip-up, and they probably already issued the charge by the time the invoice was received. Writing about this prior to calling back or even waiting to see if the chargeback went through seems like a kneejerk reaction, and it's made all the more inflammatory by calling it a scam. (If it does happen to be a scam, it might be the least-effective one in the history of corporate scams: UPS is now CAD44.60 more in the green than it was before they took that payment. That's enough to buy, I don't know, a new blanket?)