3 ms·
> "Uber would also do well to understand the unstated agendas, legimate and otherwise, and strategize for meeting those." My two cents: one of the big disadvan
by objclxt 14y ago
> "Uber would also do well to understand the unstated agendas, legimate and otherwise, and strategize for meeting those."
My two cents: one of the big disadvantages Uber has is a lack of experience in the space at a senior level. This is not to say that Travis Kalanick and his fellow co-founders aren't smart guys, but they were not running taxi companies before they started Uber.
If Uber are not careful they will find themselves having some serious competition from companies like Hailo, which was founded by taxi drivers, and is thus in a considerably better place to understand the environment in which taxis operate (this is already the case in London, where Hailo massively outnumbers Uber in terms of popularity). Uber has software and start-up smarts, but Hailo is in a far better position to understand what drivers want.
For example, both Hailo and Uber are trying desperately to get a foothold in New York for taxi hailing, but the former's approach is considerably more nuanced (Uber trying a "let's go for broke" scheme that hasn't exactly worked out the way they planned, and Hailo taking a much more driver centric approach and holding off a launch until they know they can get full support).