It's about a mismatch between expectations of new players and existing players. Some new players want to learn in multiplayer and they want to play how they pl

It's about a mismatch between expectations of new players and existing players. Some new players want to learn in multiplayer and they want to play how they play and don't want to change that. That attitude simply doesn't work in an up-to-an-hour long technical 8v8 RTS game with experienced players. The game could do a better job communicating this to players and try to direct them to appropriate lobbies (noob friendly or vs-AI), or ditch the lobby system for queues like more modern games, but I understood this after looking around, having a few chats with communicative players, and using the excellent game spectate function.