I really like this article. It reinforces my belief that the best companies are run by genuinely good people with genuinely good intentions - in other words, th

I really like this article. It reinforces my belief that the best companies are run by genuinely good people with genuinely good intentions - in other words, that the idea of business as dominated by sleaze and cynicism is either a myth or a partial and declining truth. The section "Nix multi-task listening" really struck a chord for me. It can be challenging to really focus on listening to someone, especially if you have a busy and easily-excited mind. But it is crucial to put the effort in. I've seen people do some shocking things before - once I saw a friend say hi and ask another friend how she was, then instantly, as the person began talking, look down and start using her phone. Incredibly painful to watch someone start to talk then just fade out as they realise the other person isn't even paying attention. Needless to say, people like that better change their ways if they want to be likable and successful.