Also the AI chat just straight up lies to you and is flat out wrong. When I landed in Peru and was trying to get my phone working, verizon AI told me my accoun

Also the AI chat just straight up lies to you and is flat out wrong. When I landed in Peru and was trying to get my phone working, verizon AI told me my account had international calling set up and was working fine but when I finally got to a human they were like "oh I see what the problem is your account doesn't have that option activated, let me add it for you right now." It was a huge stressor as I was there for various meetings and couldn't call my contacts or use my phone! Trying to use the stupid AI agent wasted 2 hours of my jet-lagged time it was so miserable trying to get through to a human who could help me.