4 ms·
People say jobs with the "human touch" will stay relevant after AGI. And I'm like have you seen customer service? I can't even find the phone number anymore on
by wcfrobert 4mo ago
People say jobs with the "human touch" will stay relevant after AGI. And I'm like have you seen customer service? I can't even find the phone number anymore on amazon
- sethhochberg 4mo agoWhats implied there is that the "human touch" will become a luxury. I have a hard time seeing a future where retail doesn't bifurcate even further into ultra low margin, happy-path optimized megastores and concierge-style high touch boutiques. Places like Crutchfield that split the difference nicely seem to be a dying breed.