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We are adding AI features to our product and being very careful to disguise them and make it not “feel” like AI. Our customer base about 70% can’t stand AI, 20
by trollbridge 5mo ago
We are adding AI features to our product and being very careful to disguise them and make it not “feel” like AI.
Our customer base about 70% can’t stand AI, 20% doesn’t care, and 10% thinks it’s the greatest thing in the world.
- pesus 5mo agoWhy would you add features you know 70% of your users would hate? The fact that you have to hide them from your users because of this should probably be a sign to reconsider.
- a96 4mo agoProfit, legal demands, and incompetence comes to mind as potential reasons.
- inigyou 4mo agoBecause the users only hate them if they know they're AI, otherwise they love them
- trollbridge 4mo agoWhat the 70% figure tells you is that people just don't like bad AI, bad implementations, dark patterns, and chat bots. For example, we aren't going to be doing some terrible RAG-style support "chat" anytime soon.
- trollbridge 4mo agoThey're optional features nobody has to use and which, if designed to not look like cheap vibe-coded chatbots, that 70% of the userbase would actually quite like. So far in the closed beta, everyone has liked them, even the people I know don't like AI.