4 ms·
I made a free open-source version of Intercom at the start of the year called Opencom-dev after I got sick of paying what felt like extortionate pricing. What
by jackjayd 4mo ago
I made a free open-source version of Intercom at the start of the year called Opencom-dev after I got sick of paying what felt like extortionate pricing.
What do people see as the moat here for a firm like Intercom? Is it just the existing customer-base and switching-costs / friction?
- nailer 4mo ago> What do people see as the moat here for a firm like Intercom? It's the AI model that scores higher than Anthropics on customer support tasks.