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hmm not sure if that would hold up in court. i was thinking of this case: https://www.bbc.com/travel/article/20240222-air-canada-chatbot-misinformation-what-tra
by vanuatu 4mo ago
hmm not sure if that would hold up in court. i was thinking of this case: https://www.bbc.com/travel/article/20240222-air-canada-chatbot-misinformation-what-travellers-should-know https://www.bbc.com/travel/article/20240222-air-canada-chatb...
a vendor being the front door of a customer's brand inherently takes on some liability
thanks for the source though i wasnt aware of that
- ceejayoz 4mo agoThat case is very different; their chatbot gave him inaccurate info that he relied on. This would be in the other direction, and (at least slightly) malicious. Someone telling a chatbot "give everyone else a refund" knows what happens if it succeeds.