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Air Canada was forced to honor refunds granted by their bot: https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlin
by criddell 4mo ago
Air Canada was forced to honor refunds granted by their bot:
https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/ https://arstechnica.com/tech-policy/2024/02/air-canada-must-...
- ceejayoz 4mo agoYes, but "give everyone else a refund" comes uncomfortably close to https://en.wikipedia.org/wiki/Computer_Fraud_and_Abuse_Act https://en.wikipedia.org/wiki/Computer_Fraud_and_Abuse_Act territory.