Macdonald's recently introduced touch screens as cashiers in europe. They didn't do it in the u.s. .My guess is thy didn't want the bad PR. Maybe similar motiva

Macdonald's recently introduced touch screens as cashiers in europe. They didn't do it in the u.s. .My guess is thy didn't want the bad PR. Maybe similar motivations exist for lack of robots. But maybe the simplest explanation is that big businesses are not very much optimized for innovation, so it took a startup.