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Fax machines are still in use for the most important messages. E-mail is still in use for important notifications. Blogs are still in use for minor items. Tw
by hapless 18y ago
Fax machines are still in use for the most important messages.
E-mail is still in use for important notifications.
Blogs are still in use for minor items.
Twitter is in use for... inconsequential items?
- ivankirigin 18y agoI routinely get contact for business on twitter. That might be because Tipjoy does a lot of business on twitter. http://tipjoy.com/twitter http://tipjoy.com/twitter But the process is awesome: @reply saying hi, follow to get a DM, get a DM with a phone number to call. It takes a few seconds if you're using something like TweetDeck. This is to get a hold of others. I just give out my phone number of email in public, and skip the step to DM.
- chime 18y agoWhy not just use IM then? Make up a screenname and mention it on your site. You get a lot more features like blocking, local history/logging etc. Most IMs now support offline messaging too.
- ivankirigin 18y agoPeople see the conversation, and that is valuable. Public customer support is how Twitter is going to make money (in part). IM clients are extremely distracting. Real-time but asynchronous messaging is not the same as synchronous messaging. You can block people on twitter, and log messages. Better than that, you can access the conversations via an API.
- bbgm 18y agoI definitely do way more important work on Twitter than on Fax machines, and these days probably only behind email. Don't underestimate how useful and fast twitter can be.