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> I think we agree? That is such a crazy way to start a response to someone trying to argue with you. I should try this. That's amazing. I know you didn't mean
by windowshopping 4mo ago
> I think we agree?
That is such a crazy way to start a response to someone trying to argue with you. I should try this. That's amazing. I know you didn't mean it as a trick, at least I'm pretty sure you meant it sincerely, but I'm just struck by the power of it to defuse and redirect the conversation. And this was a very low-grade example, but I could imagine this being useful in much more heated contexts.
- CactusOnFire 4mo agoYeah, more valuable than the comments I came to read (even if those are interesting too!)
- trhway 4mo agoUsually people are taught these techniques at the management courses. If you're at a BigCorp where they push managers through such courses - you can hear a lot of that stuff in your manager's speech if you pay attention to it.
- user_of_the_wek 4mo agoOTOH I have often witnessed people agreeing without realizing it. I‘ve been able to defuse a bunch of arguments by pointing that out.
- vidarh 4mo agoI think in general stripping away the parts you agree with from the argument works great, because it strips away a whole lot of potential for ending up indirectly arguing over things that aren't in contention, and it often also defuses the rest when it turns out the core of the argument perhaps is much smaller than people are willing to get invested in.
- soco 4mo agoHow do you do that without sounding negative? Because by doing that there's the risk of the general impression "we didn't agree", as you basically focused on the disagreements.
- vidarh 4mo ago"You're totally right about X and Y. I think the only thing we disagree about is Z". People like being told they're right, and you then downplay the importance of the actual remaining disagreement. Often that lowers the stakes for people. They've already "won" since you agreed with most of what they said, so the rest becomes less important.
- ethbr1 4mo agoRepeating back what someone said (specifically: trying to mirror their exact words as best you can remember them) also has proven psychological effects: increased empathy and calming of your own emotional response and theirs. It's a component of a few psych frameworks around improving interpersonal conflict. Ref: https://hartsteinpsychological.com/the-power-of-active-listening-in-difficult-conversations https://hartsteinpsychological.com/the-power-of-active-liste... Short template form is "What I think I heard you say is (repeat their words as exactly as possible)? Did I get that right?"
- vidarh 4mo agoYeah, 100% agree with that.
- z0ltan 4mo ago[dead]
- hedora 4mo agoIn fairness I completely agree with 99% of their comment. I was nitpicking the use of the word “moat”. For it to be a moat, it’d need to be more expensive to traverse than to build. Instead, the big AI firms are trying to create a monopoly on capital in an area where real costs are dropping 90% year over year.