3 ms·

Don't leave us hanging, what was the issue?

by Zopieux 5mo ago

MattGaiser 5mo ago
The virtue is never having to know for stupid printer crap.
- pona-a 5mo ago
  Congratulations, you have turned CUPS into a long-term support contract with Anthropic at $20/month, except the other party doesn't have to actually fix your shit and can arbitrarily alter the agreement.
  - MattGaiser 5mo ago
    $20 for an everything tool is a steal. It’s a steal at 10x the price. I’ll happily accept best effort in exchange for it being so cheap that I can throw it at any trivial annoyance. It’s worth keeping in mind that the alternative is not really that I learn to fix the printer. It’s that I forgo printing and walk someone technologically illiterate through Docusign or something instead. There’s no world where I spend 2 hours debugging my printer connection.
  - jackdoe 5mo ago
    I have forgotten more ways to fix CUPS than most people know today. I really don't care.
  - rusk 5mo ago
    It’s not $20 unlimited though, you’ll get a printer fixed then you’ll have to wait 8 hours. Then you’ll ask it to fix something else and it will make a mess of it. Hopefully you’ll realise it at the time rather than a few weeks later and hopefully it will be able to dig you out of your hole.
    - pheaded_while9 4mo ago
      Wait, why suggest it will "make a mess" of something when the prior in this case was a succesful debug? It doesn't feel very fair to say.
  - fzzzy 5mo ago
    Then run a local model
jackdoe 5mo ago
I will never know.
- netdur 5mo ago
  That is one of best answers
- futhey 5mo ago
  This is the AI we were promised
- bluerooibos 5mo ago
  "...and I do not care."
- Zopieux 5mo ago
  I realize you're being witty for comedic effect but aren't you genuinely curious whether this was something trivial or a complex systems interaction? The few times an LLM debugged something for me, it only took 10s to ask for a summary, and I learned something new and interesting every time, even useful at times. I don't understand not wanting to understand.
  - jackdoe 5mo ago
    I have seriously dealt with this for 30 years, from before cups existed, and as I said I have forgotten more about lpd and cups than most people know. You have no idea how much I don't want to understand. I am not being witty for comedic effect.
    - kami23 5mo ago
      I have this same attitude. I've been a linux user for 24 some years I don't need to know why Linux broke, just fix x and move on. I used to spend hours debugging video card issues and other modifications I've liked to make over the years and being able to describe my ideal system admin setup I could get onto what I actually wanted to do. Heh, thinking about it now, I broke a MBR on a Windows install as a kid and if I would have had these tools I would have been able to fix it immediately, but back then it took me using enough Linux booted off live cds to learn debugging techniques to fix the MBR. And debugging is one of my best skills.
mistersquid 5mo ago
> Don't leave us hanging, what was the issue? A: Linux
- nsvd2 5mo ago
  Yes, but in my experience Claude is much better at diagnosing issues on Linux than any other OS because it's text-native and is the best documented OS.
- Zopieux 5mo ago
  I've had so few issues with Linux compared to Windows over the past 10y. This is a ridiculous and dated take. Even stuff that was truly a no-go is fixed (nvidia/cuda, wine/proton for gaming).
keane 5mo ago
At least on Windows and Mac (since about 2017), Chrome doesn’t stay in sync with the printers installed on the OS but retains previous (ghost) profiles. So after printer updates (reinstalls) users will report printing working from Firefox, Edge, and Safari but not Chrome. (From the Chrome print dialog the user is selecting a printer with the same name as the current OS printer but the option displayed in Chrome is cached and since deleted.) https://support.google.com/chrome/thread/81894848/mac-printing-deleted-printers-visible-new-ones-are-not?hl=en https://support.google.com/chrome/thread/81894848/mac-printi... https://support.google.com/chrome/thread/5843479/printer-still-in-google-chrome-when-deleted-on-pc?hl=en https://support.google.com/chrome/thread/5843479/printer-sti... https://discussions.apple.com/thread/255327049 https://discussions.apple.com/thread/255327049

Don't leave us hanging, what was the issue?

by Zopieux 5mo ago

Don't leave us hanging, what was the issue?

MattGaiser 5mo ago

The virtue is never having to know for stupid printer crap.

pona-a 5mo ago
Congratulations, you have turned CUPS into a long-term support contract with Anthropic at $20/month, except the other party doesn't have to actually fix your shit and can arbitrarily alter the agreement.
- MattGaiser 5mo ago
  $20 for an everything tool is a steal. It’s a steal at 10x the price. I’ll happily accept best effort in exchange for it being so cheap that I can throw it at any trivial annoyance. It’s worth keeping in mind that the alternative is not really that I learn to fix the printer. It’s that I forgo printing and walk someone technologically illiterate through Docusign or something instead. There’s no world where I spend 2 hours debugging my printer connection.
- jackdoe 5mo ago
  I have forgotten more ways to fix CUPS than most people know today. I really don't care.
- rusk 5mo ago
  It’s not $20 unlimited though, you’ll get a printer fixed then you’ll have to wait 8 hours. Then you’ll ask it to fix something else and it will make a mess of it. Hopefully you’ll realise it at the time rather than a few weeks later and hopefully it will be able to dig you out of your hole.
  - pheaded_while9 4mo ago
    Wait, why suggest it will "make a mess" of something when the prior in this case was a succesful debug? It doesn't feel very fair to say.
- fzzzy 5mo ago
  Then run a local model

jackdoe 5mo ago

I will never know.

netdur 5mo ago
That is one of best answers
futhey 5mo ago
This is the AI we were promised
bluerooibos 5mo ago
"...and I do not care."
Zopieux 5mo ago
I realize you're being witty for comedic effect but aren't you genuinely curious whether this was something trivial or a complex systems interaction? The few times an LLM debugged something for me, it only took 10s to ask for a summary, and I learned something new and interesting every time, even useful at times. I don't understand not wanting to understand.
- jackdoe 5mo ago
  I have seriously dealt with this for 30 years, from before cups existed, and as I said I have forgotten more about lpd and cups than most people know. You have no idea how much I don't want to understand. I am not being witty for comedic effect.
  - kami23 5mo ago
    I have this same attitude. I've been a linux user for 24 some years I don't need to know why Linux broke, just fix x and move on. I used to spend hours debugging video card issues and other modifications I've liked to make over the years and being able to describe my ideal system admin setup I could get onto what I actually wanted to do. Heh, thinking about it now, I broke a MBR on a Windows install as a kid and if I would have had these tools I would have been able to fix it immediately, but back then it took me using enough Linux booted off live cds to learn debugging techniques to fix the MBR. And debugging is one of my best skills.

mistersquid 5mo ago

> Don't leave us hanging, what was the issue? A: Linux

nsvd2 5mo ago
Yes, but in my experience Claude is much better at diagnosing issues on Linux than any other OS because it's text-native and is the best documented OS.
Zopieux 5mo ago
I've had so few issues with Linux compared to Windows over the past 10y. This is a ridiculous and dated take. Even stuff that was truly a no-go is fixed (nvidia/cuda, wine/proton for gaming).

keane 5mo ago

At least on Windows and Mac (since about 2017), Chrome doesn’t stay in sync with the printers installed on the OS but retains previous (ghost) profiles. So after printer updates (reinstalls) users will report printing working from Firefox, Edge, and Safari but not Chrome. (From the Chrome print dialog the user is selecting a printer with the same name as the current OS printer but the option displayed in Chrome is cached and since deleted.) https://support.google.com/chrome/thread/81894848/mac-printing-deleted-printers-visible-new-ones-are-not?hl=en https://support.google.com/chrome/thread/81894848/mac-printi... https://support.google.com/chrome/thread/5843479/printer-still-in-google-chrome-when-deleted-on-pc?hl=en https://support.google.com/chrome/thread/5843479/printer-sti... https://discussions.apple.com/thread/255327049 https://discussions.apple.com/thread/255327049