I think it all depends on what kind of customer they want to attract. > Hire a UI/UX person NOW I agree, the current site is too busy. > add the widgets like

I think it all depends on what kind of customer they want to attract. > Hire a UI/UX person NOW I agree, the current site is too busy. > add the widgets like the football or the show the local store with the phone number asap Sounds like clutter to me > the quick ai response is extremely useful. Depends, I use Kagi because it doesn't have that (or it does, but allowed me to hide it, I don't remember anymore) > make it funny, easy to use and welcoming If I see another web site that "uh-oh!"s me the moment something doesn't work, I'm going to kill myself ;) The drive to be "funny" can very quickly turn into cringe-fest.