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While I had the "refresh to add" problem earlier in today's sale and the previous sale, for some time now it consistently shows me the "add to cart" button but
by maayank 14y ago
While I had the "refresh to add" problem earlier in today's sale and the previous sale, for some time now it consistently shows me the "add to cart" button but fails when I click the process button (in the cart).
Then, sometimes, it works and leads me to the "buying" dialog with the address and credit card selection - but invariably fails then. An experience not unlike jumping thru burning hoops only to land on thorns.
What I mean to say, while there's maybe a supply issue, there's a UX issue as well.
- stephengillie 14y agoIf they're updating in real time, maybe the UX solution is to update less often? This may be a situation where less is more -- constantly updating the quantity in their database is less helpful than, say, hourly updates.