Is Fast Mail having human support? Suppose I forget my password or suppose fastmail somehow bans my account then is there a readily available human on the other

Is Fast Mail having human support? Suppose I forget my password or suppose fastmail somehow bans my account then is there a readily available human on the other end whom I can message or talk to. Recently on HN someone posted about a school which lost its 10 years of Google apps data and account with no possible recourse.