3 ms·
I've worked on such a product for ~8 years (one of the most widely adopted ones) and find that most of these sessions are used in practice to fix bugs or improv
by vasco 5mo ago
I've worked on such a product for ~8 years (one of the most widely adopted ones) and find that most of these sessions are used in practice to fix bugs or improve UX by such a vast majority that even if there's some voyeuristic aspect I don't think it's super important to care about. The product I worked on made no effort to try and bypass ad blockers or browser settings like DNT, and a lot of sophisticated users wouldn't be recorded anyway due to those settings. We didn't even do any fingerprinting and auto-masked all fields. Overall it was less privacy invading than walking in a shop while being recorded by a security camera in my opinion. I don't work in this field anymore but would do it again.