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Why did the account recovery system need AI. Surely just an email would do? What added value would AI add?
by uxhacker 4mo ago
Why did the account recovery system need AI. Surely just an email would do? What added value would AI add?
- Lammy 4mo agoThe person who writes the feature gets promoted for “aligning” with management's “Big Bets”.
- jazzyjackson 4mo agoMeta doesn’t want to pay humans to read support tickets if they can help it.