3 ms·

But not logs or code. Please do not send me screenshots of logs or code.

• jolmg 4mo ago
  A phone's font is large. A picture let's you see code/logs properly formatted and in proper context. It also gives you the opportunity to circle/arrow and otherwise annotate the points of interest while displaying context around. A picture prevents you from copying, but often that's not as important. One can use judgment to determine whether a picture or text can be better. Receiving such messages can sometimes mean I need to transcribe a bit of what I'm seeing, but the added clarity to what they're trying to communicate can be worth it. I welcome it.
  • doubled112 4mo ago
    I don't think people are using any judgement, but if they are it is only poor judgement. I've rarely received a helpful screenshot like you describe. I tend to get things like 1/3 of a terminal window missing all of the context. No commands and only half of the error. Ever receive a photo (not a screenshot) of a spreadsheet when they expect you to do something with the content? I have. Another personal favourite is a browser window cropped so tight I can't tell where they are. No address bar, page header removed, sidebar missing, etc. Send text as text! One of these times I am going to print the photo, annotate it, and fax it back. Or maybe I need better coworkers.
    • deleted 4mo ago
      [deleted]