5 ms·

GoDaddy forbids account deletion

12 points by heelhook 14y ago

nivla 14y ago
So does other popular domain registrars. Eg: Namecheap: http://www.namecheap.com/legal/general/privacy-policy.aspx http://www.namecheap.com/legal/general/privacy-policy.aspx Scroll to "Personal Information Following Termination of Account" I think it has something to do with the ICANN rules.
- testing12341234 14y ago
  According to GoDaddy's Privacy Policy[0], they will delete your information if you are in the EU. "Go Daddy complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union. Users in the European Union consent to the transfer to and processing of their personal information in the United States. We will respond to your request for access to modify or delete your information within thirty (30) days." Also Namecheap's Privacy Policy looks like some boilerplate that has been copied from another source. The text for the section you identified is the exact same as GoDaddy's, and many others[1]. [0] - http://www.godaddy.com/agreements/ShowDoc.aspx?pageid=privacy http://www.godaddy.com/agreements/ShowDoc.aspx?pageid=privac... [1] - https://www.google.com/search?q=placed+in+deactivated+status+within+our+corresponding+database https://www.google.com/search?q=placed+in+deactivated+status...
benawabe896 14y ago
This seems like a more public representation of what is probably being done on most sites anyway, with the exception of the login credentials being invalidated. That being said, it is more than a little unnerving to know that my account will always be accessible in one form or another. As a member of the "internet" I felt that there were certain understood "rights" that were available to me... account suicide being one of them. I guess that type of thinking is more hopeful than realistic nowadays.
- irunbackwards 14y ago
  I get it ... but I don't get it. You couldn't/wouldn't walk into AutoZone and ask them to expunge your entire history as a customer of their service. They couldn't/wouldn't, on the flip side.
threedaymonk 14y ago
Now, I loathe GoDaddy - for their elephant-hunting CEO, sexist homepage, and most of all because I had to use their awful admin interface for work - but expecting a company with whom you have a commercial relationship to delete their records of you seems unrealistic. Sure, you can mark the account as dormant and remove the authentication credentials, but at some point it's a matter of historical fact. Governments tend to prefer that companies keep accounting records, and look unfavourably on those that don't.
- viraptor 14y ago
  That depends on the country. (as usual) For example in the UK there's a data protection act which allows you to both check and edit any personal information stored about you by any company. I would assume that godaddy has to comply with that too if they're doing business in the UK.
mtgx 14y ago
So does Skype: https://support.skype.com/en/faq/FA142/can-i-delete-my-skype-account https://support.skype.com/en/faq/FA142/can-i-delete-my-skype...

12 points by heelhook 14y ago

nivla 14y ago

So does other popular domain registrars. Eg: Namecheap: http://www.namecheap.com/legal/general/privacy-policy.aspx http://www.namecheap.com/legal/general/privacy-policy.aspx Scroll to "Personal Information Following Termination of Account" I think it has something to do with the ICANN rules.

testing12341234 14y ago
According to GoDaddy's Privacy Policy[0], they will delete your information if you are in the EU. "Go Daddy complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union. Users in the European Union consent to the transfer to and processing of their personal information in the United States. We will respond to your request for access to modify or delete your information within thirty (30) days." Also Namecheap's Privacy Policy looks like some boilerplate that has been copied from another source. The text for the section you identified is the exact same as GoDaddy's, and many others[1]. [0] - http://www.godaddy.com/agreements/ShowDoc.aspx?pageid=privacy http://www.godaddy.com/agreements/ShowDoc.aspx?pageid=privac... [1] - https://www.google.com/search?q=placed+in+deactivated+status+within+our+corresponding+database https://www.google.com/search?q=placed+in+deactivated+status...

benawabe896 14y ago

This seems like a more public representation of what is probably being done on most sites anyway, with the exception of the login credentials being invalidated. That being said, it is more than a little unnerving to know that my account will always be accessible in one form or another. As a member of the "internet" I felt that there were certain understood "rights" that were available to me... account suicide being one of them. I guess that type of thinking is more hopeful than realistic nowadays.

irunbackwards 14y ago
I get it ... but I don't get it. You couldn't/wouldn't walk into AutoZone and ask them to expunge your entire history as a customer of their service. They couldn't/wouldn't, on the flip side.

threedaymonk 14y ago

Now, I loathe GoDaddy - for their elephant-hunting CEO, sexist homepage, and most of all because I had to use their awful admin interface for work - but expecting a company with whom you have a commercial relationship to delete their records of you seems unrealistic. Sure, you can mark the account as dormant and remove the authentication credentials, but at some point it's a matter of historical fact. Governments tend to prefer that companies keep accounting records, and look unfavourably on those that don't.

viraptor 14y ago
That depends on the country. (as usual) For example in the UK there's a data protection act which allows you to both check and edit any personal information stored about you by any company. I would assume that godaddy has to comply with that too if they're doing business in the UK.

mtgx 14y ago

So does Skype: https://support.skype.com/en/faq/FA142/can-i-delete-my-skype-account https://support.skype.com/en/faq/FA142/can-i-delete-my-skype...