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How do I track issues then? I sent the link to the issues page. What is all this sexy and intuitive UI for if I cannot even mention it? Github repos look just

How do I track issues then? I sent the link to the issues page. What is all this sexy and intuitive UI for if I cannot even mention it? Github repos look just like file folders in most GUI OSes.

vitovito 14y ago
This is a good example of what I meant when I wrote, "talking is entirely about the other person." "How do I track issues" is almost irrelevant, because it's not about you. It's about the client. What is the easiest, most comprehensible way for the client, whoever they are, whatever their level of schooling completed, wherever they live, to tell you what they need to tell you, whatever that may be? Making them comprehend an issue tracker (which is a term only programmers use, normal people don't think of themselves as having "issues" which they need to "track"), which regardless of the GUI that GitHub built, is still constructed atop a system designed by someone who writes Unix kernels for fun, is not that way. Maybe that way is, they call you on the phone and explain it to you for every issue. Maybe that takes up too much of your time, so they call your secretary and you call them back once a week and do a big round-up. Your job as a consultant is to figure that out and provide it. It's not to write code. That is secondary to being able to relate to someone's business problems.
- nerdfiles 14y ago
  Then I should scratch the CMS, github, and only contact him by phone for typographical and content issues. I see now. Thank you. With luck, these experiences will be very much transferrable to other projects.
  - GFischer 14y ago
    I've already recommended it above, but I'm going to reiterate the suggestion of Dale Carnegie's How To Win Friends and Influence People. It's even available online :) http://erudition.mohit.tripod.com/_Influence_People.pdf http://erudition.mohit.tripod.com/_Influence_People.pdf

How do I track issues then? I sent the link to the issues page. What is all this sexy and intuitive UI for if I cannot even mention it? Github repos look just like file folders in most GUI OSes.

vitovito 14y ago

This is a good example of what I meant when I wrote, "talking is entirely about the other person." "How do I track issues" is almost irrelevant, because it's not about you. It's about the client. What is the easiest, most comprehensible way for the client, whoever they are, whatever their level of schooling completed, wherever they live, to tell you what they need to tell you, whatever that may be? Making them comprehend an issue tracker (which is a term only programmers use, normal people don't think of themselves as having "issues" which they need to "track"), which regardless of the GUI that GitHub built, is still constructed atop a system designed by someone who writes Unix kernels for fun, is not that way. Maybe that way is, they call you on the phone and explain it to you for every issue. Maybe that takes up too much of your time, so they call your secretary and you call them back once a week and do a big round-up. Your job as a consultant is to figure that out and provide it. It's not to write code. That is secondary to being able to relate to someone's business problems.

nerdfiles 14y ago
Then I should scratch the CMS, github, and only contact him by phone for typographical and content issues. I see now. Thank you. With luck, these experiences will be very much transferrable to other projects.
- GFischer 14y ago
  I've already recommended it above, but I'm going to reiterate the suggestion of Dale Carnegie's How To Win Friends and Influence People. It's even available online :) http://erudition.mohit.tripod.com/_Influence_People.pdf http://erudition.mohit.tripod.com/_Influence_People.pdf