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I've replaced Zendesk and Intercom with my custom solution built with Go and Sqlite. It's in production for 4 months now. I've not felt need for anything. We
by faangguyindia 5mo ago
I've replaced Zendesk and Intercom with my custom solution built with Go and Sqlite.
It's in production for 4 months now.
I've not felt need for anything. We 2-3 custom integration built into it.
The only issue I had was spam. So I thought about adding turnstile but guess what? Cloudflare turnstile was giving me some error so I just added honey pot fields and didn't have any issue so far.
And also sqlite+go is blazingly fast, our agent love the speed.
It's running on $5-6 Hetzner server. Backups using Litestream to s3.
- acejam 5mo agoWould love to see what that Intercom replacement looks like! :)
- taldo 5mo agoAlso replacing Intercom right now. Their pricing just doesn't make sense for us.
- twentyfiveoh1 5mo agoI would love to see it. Pretty much everything we looked at was over-engineered and AI integrated. Now, we have something simple but it is overpriced because the simplicity is now a differentiator.