I’d be curious too. Previous experience at a SaaS was that we never won disputes and it was too time consuming on top, so we just ate the dispute fees and refun

I’d be curious too. Previous experience at a SaaS was that we never won disputes and it was too time consuming on top, so we just ate the dispute fees and refund. I always thought things are easier with a physical product where you have a 3rd party like DHL that proves delivery was made. But at least in my tiny sample space, that’s not enough to win the dispute.