3 ms·
The five-star review was a mistake. Every product and service now sits on a scale between 4.1 and 4.9. It's a useless metric that has inflated beyond comprehen
by legitster 5mo ago
The five-star review was a mistake.
Every product and service now sits on a scale between 4.1 and 4.9. It's a useless metric that has inflated beyond comprehension.
Do anything else. Use a Net Promoter Score. Or binary thumbs up/down.
Personally, I think more things should be based on percentiles. If IGN wants to say a game is a 7/10 it should mean the game is better than 70% of other games they have reviewed.
- iamalizard 5mo agoWhen someone says "7/10", what do they mean? It could be "it's pretty good but not spectacular" or "it's barely usable but I've seen much, much worse". I agree that we need a new system.
- legitster 5mo agoI forgot where I heard it, but I remember a game journalist saying that they preferred 7/10 games to 10/10 games. And I just wanted to scream at them. "Then fix how you rate games!"
- dabinat 5mo agoI stayed at an Airbnb once where they had a sign on the fridge saying that they considered anything less than 5 stars to be a negative review.
- legitster 5mo agoTo maintain your Airbnb Superhost status, it's required to maintain an overall rating of 4.8 stars or higher. So, yeah. It's not just that hosts are egotistical. Airbnb punishes you for 4 star reviews.