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> Typically no because there’s an art to crafting the actual message around impact I was thinking more of needing to notify/get sign-off from management...
by logifail 4mo ago
> Typically no because there’s an art to crafting the actual message around impact
I was thinking more of needing to notify/get sign-off from management...
- baby_souffle 4mo ago> I was thinking more of needing to notify/get sign-off from management... Yeah, that's usually part of it. Precise language matters a TON when you might have some expensive breach-of-SLA terms. Sometimes the people first responding don't even have the full picture yet and can't fully articulate the impact so they leave it vague.