"Friendly fraud" is when the cardholder is in on it. They or an accomplice they've given access to their credit card go to a merchant, order and receive an expe

"Friendly fraud" is when the cardholder is in on it. They or an accomplice they've given access to their credit card go to a merchant, order and receive an expensive item with the card and then file a chargeback claiming they didn't make the purchase so they can keep both the item and the money.