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Apple Messages for Business has been around for a while, but it's mostly for communicating with a corporation vs consumer products. And iOS presents it like a s
by BoorishBears 5mo ago
Apple Messages for Business has been around for a while, but it's mostly for communicating with a corporation vs consumer products. And iOS presents it like a support chat instead of a normal conversation.
- jparsons67 5mo agoThey position it as "Apple user to business communication." They don't limit it to customer service/tech support. Bllie Eillish and the Haas F1 team just launched a fan experiences on it. Saw The Nudge is on it as well, which was a big upgrade from their old SMS experience.
- BoorishBears 5mo agoYou're trying to figure out what it is incrementally, and I'm telling you Apple Messages for Business is ancient news and isn't fit for the purpose described: https://www.apple.com/ios/business-chat/ https://www.apple.com/ios/business-chat/ The "experiences" are not normal 1:1 iMessage conversations. You're joining an outreach channel, and only large corporations (that includes whoever does distribution for Billie Eilish) qualify. Proper consumer apps like: - tomo.ai - poke.com - fractal.space Are all building on services that give you an actual iMessage phone number, and those are what I'd like to see actually offer self-serve one day, just like SMS. You don't need "SMS For Business" to send an SMS.