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Some don't treat months as discrete units. Uber revokes your membership immediately.
by orsorna 5mo ago
Some don't treat months as discrete units. Uber revokes your membership immediately.
- jLaForest 5mo agoDo they also give a prorated refund? Otherwise that seems to be blatant theft
- malfist 5mo agoUber would never take any immoral action like that. They've always been upstanding citizens.
- dylan604 5mo agoWhat money did you give Uber in advance? Why would you have a balance needing to be refunded if you have not taken a ride?
- SauntSolaire 5mo agoUber one exists as a subscription you pay with certain benefits for frequent users.
- deleted 5mo ago[deleted]
- deleted 5mo ago[deleted]
- 3form 5mo agoAlso a common practice for free trials. Adobe does that if I'm not mistaken. Love seeing companies worth tens or hundreds of billions acting like they couldn't spare a cent from underhanded shit like that. Scrooge McDuck type of behavior, except he also had some redeeming qualities.
- II2II 5mo agoWith free trials, I can understand revoking the benefits once the subscription has been canceled. While I can understand the consumer's perspective of not wanting to be billed for future months (say if they forgot to cancel), free trials are intended to attract future customers. If a person signals that they are not going to be a future customer, why should the business offer the free service?
- 3form 5mo agoSorry, but they set their signaling mechanisms so that that signal is worthless. How many people who don't cancel want to signal they are going to be a future customer, as opposed to it being an accident? How many people who do cancel do it to signal they don't want to be a customer, and not because they don't want to be automatically billed? I believe the answer for both is "not many". I think the companies do it because it benefits them, and because they can.
- wat10000 5mo agoAre they signaling that they're not going to be a future customer? Or are they just signaling that they want to take positive action if they make the decision to subscribe? And what about signaling in the other direction? Canceling the trial immediately signals that they have no confidence in the product itself to sell you on it, that the company itself believes that if you use their product for another few days, you still won't want to give them any money for it. If the company has so little confidence in their own product then why would I pay for it?
- jonathanlydall 5mo agoApple TV free trials due to new hardware (e.g. new iPhone) is like this too, I just set a reminder on my phone and cancel it one day before they’ll start billing me. The UI for cancelling is also painless.
- 3form 5mo agoUber is ahead of you. You need to cancel two days prior, or something on that note (I don't remember the exact timing).
- everdrive 5mo ago>Uber revokes your membership immediately. Sounds like a great object lesson -- this a service that is will to take your money. Better to cancel now and not look back.
- NooneAtAll3 5mo ago> this a service that is will to take your money rephrase?