> If I need to chat with a business, an airline for example, why would I want to use SMS instead of iMessage? Why does it matter? > but being able to easily s

> If I need to chat with a business, an airline for example, why would I want to use SMS instead of iMessage? Why does it matter? > but being able to easily send screenshots or photos and know they were received would be a huge improvement. Have you heard of RCS?