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We're helping to support conversational customer support agents that can help users better during off-hours and scheduling assistants that can interact with and
by garygao 4mo ago
We're helping to support conversational customer support agents that can help users better during off-hours and scheduling assistants that can interact with and understand user requests better than current models over SMS/RCS. This is definitely not just spam but instead the future of conversational 2-way messaging.
- mh- 4mo agoI don't think anyone would be expressing the same level of concern if the conversations were only started/triggered by an inbound [to you] message. Commingling things like cart abandonment and (actual, user-initiated) conversational messaging dramatically increases the risk that Apple takes action, from my point of view.
- garygao 4mo agoYes, I agree, which is why we try to make the opt-in clear. Use cases like form-fill text back or cart abandonment after the user has opted in and noted down their number are what we primarily focus on
- aetch 4mo agoNo one ever “opts in” to nagging cart reminders just because they were forced to fill out a phone number to estimate shipping
- dbbk 4mo agoI don't know why you're so insistent on trying to build a business on quicksand. Please just stop before you waste any more time or money on this.
- satvikpendem 4mo agoThey just got 500k from YC, I doubt they'd pivot until they get big enough for Apple to notice, by which point they might cash out.
- dbbk 4mo agoYC will throw money at anyone I guess