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Of course the reward for that is 20 minute hold times packed with obnoxious ads with varying volume designed to constantly steal the users attention.
by Evbn 14y ago
Of course the reward for that is 20 minute hold times packed with obnoxious ads with varying volume designed to constantly steal the users attention.
- oxplot 14y agoHere's the thing. In current broken model, there is a bank employee who has the time to call the customer up. When calling back, if the call routing is implemented efficiently, the same employee will answer the call. There will be no need to wait for the usual customer service.