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Remember, to receive prompt support for failing Google services, you need to contact Google via a story at a famous blog, a major social news site, or (ideally)
by gojomo 14y ago
Remember, to receive prompt support for failing Google services, you need to contact Google via a story at a famous blog, a major social news site, or (ideally) The New York Times.
- bobgourley 14y agoOk this is just so true.
- capo 14y agoOr just store the account PIN outside the affected service.
- Jamiecon 14y agoI have been a paying GAFYD user for ~ two years and wasn't even aware there was an 'account PIN'! I fear for most people this simple solution may come with the benefit of hindsight.
- kroger 14y agoI didn't know about the account PIN either. Here's how to find yours: http://support.google.com/a/bin/answer.py?hl=en&answer=60233 http://support.google.com/a/bin/answer.py?hl=en&answer=6...
- chimeracoder 14y agoWell, this is not very reassuring: http://support.google.com/a/bin/answer.py?hl=en&answer=60233 http://support.google.com/a/bin/answer.py?hl=en&answer=6... Nope, no "PIN" for me under "Support". Worse, > "Please note that for your security, your Customer PIN will be updated periodically. So even if I find it now and write it down, there's a chance that I still won't be able to access support at some point down the road if/when I need it.
- irq 14y agoOnly paid accounts and government/education accounts have a "customer PIN", apparently.
- aneth4 14y agoThat's not true. Using insider connections is also effective. What's pretty much impossible is getting support through the recommends methods - forms and email.