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I WAS a happy TurboTax customer for over 33 years, until this year when I used HR Block TaxCut to file my 2025 returns. Intuit insisted that only Windows 11 wo

I WAS a happy TurboTax customer for over 33 years, until this year when I used HR Block TaxCut to file my 2025 returns. Intuit insisted that only Windows 11 would be supported, for no technical reason whatsoever. I assume they got a payoff from Microsoft for doing this. So now I see they're laying off 3000 employees and wonder if it has something to do with poor sales of TurboTax because of their lame policy.

exmadscientist 5mo ago
They did the same with Windows 7 going to 10. (I used to use a containment VM for their products, since they aren't particularly clean installs. I used the same one year after year and was too lazy to update it.) I seem to remember that that check was easy to patch out. (As are several other checks of interest.)
karlgkk 5mo ago
> for no technical reason whatsoever Bold of you to state that without anything to back up your claim. Maybe it’s true, maybe it isn’t, but you shouldn’t state it as fact unless you have information backing it up
- swiftcoder 5mo ago
  Name one feature of Windows 11 that could be so mandatory to a web app inside an electron shell, that it couldn't run on windows 10?
  - flomo 5mo ago
    A big feature for Microsoft is you have to pay them lots of money to still run supported Windows 10. Are you paying Intuit too? Probably not. I say again this is really a filter against "high support" customers because most of them are not technical and running derelict setups.
    - danaris 5mo ago
      That's not a technical reason.
      - flomo 5mo ago
        Calls to tech support are by accounting defintion. So that makes it easy to draw the line somewhere, and cut off groups of negative-value customers. Its 2026 and times are tough baby.
        swiftcoder 5mo ago
        > Its 2026 and times are tough baby Tough even for firms that have regulatory capture in a ~$48 billion market?
        flomo 5mo ago
        You know it as well as I, no gotcha here buddy. It's getting tough for shitters with some old ass legacy PC who depend on online services. Hopefully they were smart enough to understand they were living on borrowed time. edit, also there are government subsided smartphones if you need one.
        swiftcoder 5mo ago
        > old ass legacy PC A bunch of the unsupported PCs aren't even that old. I bought a Ryzen 5 1600X in 2017, which is noticeably higher performance than the basic tier of processors supported by windows 11, but it's not on the supported list, and you have to bypass the installer to get windows 11 running.
        flomo 5mo ago
        Ok, lets start planning its 10th birthday party.
        anonymousiam 5mo ago
flomo 5mo ago
Some of those layoffs were certainly people supporting dead versions of Windows, and high-touch low-sophistication users with old broken-down computers. At some point, they/you were getting dropped as a customer and, checking the news, now is the time to do that. (But most of these people were probably working on some Intuit Whatsit that you and I have never heard of. Every profitable software company has a bunch of products which failed to launch.)

exmadscientist 5mo ago

They did the same with Windows 7 going to 10. (I used to use a containment VM for their products, since they aren't particularly clean installs. I used the same one year after year and was too lazy to update it.) I seem to remember that that check was easy to patch out. (As are several other checks of interest.)

karlgkk 5mo ago

> for no technical reason whatsoever Bold of you to state that without anything to back up your claim. Maybe it’s true, maybe it isn’t, but you shouldn’t state it as fact unless you have information backing it up

swiftcoder 5mo ago
Name one feature of Windows 11 that could be so mandatory to a web app inside an electron shell, that it couldn't run on windows 10?
- flomo 5mo ago
  A big feature for Microsoft is you have to pay them lots of money to still run supported Windows 10. Are you paying Intuit too? Probably not. I say again this is really a filter against "high support" customers because most of them are not technical and running derelict setups.
  - danaris 5mo ago
    That's not a technical reason.
    - flomo 5mo ago
      Calls to tech support are by accounting defintion. So that makes it easy to draw the line somewhere, and cut off groups of negative-value customers. Its 2026 and times are tough baby.
      - swiftcoder 5mo ago
        > Its 2026 and times are tough baby Tough even for firms that have regulatory capture in a ~$48 billion market?
        flomo 5mo ago
        You know it as well as I, no gotcha here buddy. It's getting tough for shitters with some old ass legacy PC who depend on online services. Hopefully they were smart enough to understand they were living on borrowed time. edit, also there are government subsided smartphones if you need one.
        swiftcoder 5mo ago
        > old ass legacy PC A bunch of the unsupported PCs aren't even that old. I bought a Ryzen 5 1600X in 2017, which is noticeably higher performance than the basic tier of processors supported by windows 11, but it's not on the supported list, and you have to bypass the installer to get windows 11 running.
        flomo 5mo ago
        Ok, lets start planning its 10th birthday party.
        anonymousiam 5mo ago

flomo 5mo ago

Some of those layoffs were certainly people supporting dead versions of Windows, and high-touch low-sophistication users with old broken-down computers. At some point, they/you were getting dropped as a customer and, checking the news, now is the time to do that. (But most of these people were probably working on some Intuit Whatsit that you and I have never heard of. Every profitable software company has a bunch of products which failed to launch.)