Hi Michael, We have a lot planned to reduce the amount of unpaid work. Think of getting quotes from say a plumber. A handful may offer free quotes and then you

Hi Michael, We have a lot planned to reduce the amount of unpaid work. Think of getting quotes from say a plumber. A handful may offer free quotes and then you choose one to complete the work. The initial quote does take some effort, but only a fraction of the total effort. We're working towards this "free quote" model. There will always be a significant amount of work required upfront, but if we can increase value more and more on the backend, the upfront work will reduce in comparison and get closer to, for example, a plumber's "free quote". Also, as someone else suggested, the experts tend to find flights much quicker than the rest of us. Sometimes it's software, and sometimes it's just from doing it so often.