similar here :( I've been waiting on human support for over a month wrt a failed $1200 max pro purchase. the automated support is blatantly wrong and repeated

similar here :( I've been waiting on human support for over a month wrt a failed $1200 max pro purchase. the automated support is blatantly wrong and repeatedly suggests things that aren't real options. no human contact. not even an ack. $1200 just "lost in the slop". I'll probably have to dispute via credit card.