Good point. I guess I went too far. The usual meaning of "bond" (say) is not irrelevant. Some other word ("llama"?) could have been used, but wasn't, and for go

Good point. I guess I went too far. The usual meaning of "bond" (say) is not irrelevant. Some other word ("llama"?) could have been used, but wasn't, and for good reason. So we can add "customer development" to the list of terminology that does not fit the concept it describes. It joins many previous entries, including "vitamin", "malaria", "tree shrew", "lunar maria", and "resource acquisition is initialization".