Circa 2012 the San Francisco water bill pay was able to send me my password in plaintext when I forgot it. I was scandalized. But the alternative was to not pay

Circa 2012 the San Francisco water bill pay was able to send me my password in plaintext when I forgot it. I was scandalized. But the alternative was to not pay the water bill, so I just made extra sure the password was very random and wasn't one that got re-used anywhere... I think they fixed this issue in the years since.