3 ms·
I’m sure most fast food places would love to operate sans employees. You're validating my point. I went through a drive through today. No AI in sight. If AI
by jqpabc123 6mo ago
I’m sure most fast food places would love to operate sans employees.
You're validating my point.
I went through a drive through today. No AI in sight.
If AI is ready, willing and capable of doing the job, why isn't it?
It's not for lack of desire or effort.
https://wonderfulengineering.com/taco-bell-is-rethinking-its-ai-drive-through-because-it-keeps-getting-bamboozled-by-orders/ https://wonderfulengineering.com/taco-bell-is-rethinking-its...
https://t2conline.com/ai-at-the-drive-through-would-you-like-fries-with-that-algorithm/ https://t2conline.com/ai-at-the-drive-through-would-you-like...
- bigstrat2003 6mo agoCompanies are trying. The Wendy's by me has an "AI" ordering process in the drive through. Consequently, I don't go to Wendy's any more because I hate talking to the clanker. But I imagine a lot of people just do it.
- jqpabc123 6mo agoCompanies are trying. The rest of your comment suggests tney have yet to fully succeed. McDonalds tried for 3 years. They found that roughly one in five orders required human intervention. AI created bigger problems than it solved --- like driving away customers. https://www.linkedin.com/pulse/mcdonalds-spent-3-years-ai-drive-thrus-heres-why-failed-singhal-uksvc https://www.linkedin.com/pulse/mcdonalds-spent-3-years-ai-dr...
- happymellon 6mo agoNow at first brush, while I don't think that AI could replace fast food workers, McDonald's obviously also went Hard Mode when they partnered with IBM to provide the AI.
- jqpabc123 6mo agoTaco Bell had similar results. https://www.cnet.com/tech/services-and-software/after-2-million-ai-orders-taco-bell-admits-humans-still-belong-in-the-drive-thru/ https://www.cnet.com/tech/services-and-software/after-2-mill...