> If you’re SaaS vendor you should give troubleshooting information to your support team skipping the user. What support team? The ones that were all not hired

> If you’re SaaS vendor you should give troubleshooting information to your support team skipping the user. What support team? The ones that were all not hired in the first place, and if they were hired then they were replaced by AI? The same support team that customers simply cannot reach at all? Sounds very useful.