> “our support team received the error” Oh good, I guess I’ll expect to hear back never. I think it’s a good thought but we’ve been conditioned that these thi

> “our support team received the error” Oh good, I guess I’ll expect to hear back never. I think it’s a good thought but we’ve been conditioned that these things are black holes. User should have all agency in escalating or continuing troubleshooting rather than implied wait for deus ex machina from the support team.